Troubleshooting When the MAZDA CX-5 Radio Changes Stations by Itself

If you’re struggling to figure out why your Mazda CX-5 radio changes stations by itself, North Shore Mazda is here to help. Our job doesn’t end the day you take home new Mazda vehicle — we also work hard to keep that vehicle running smoothly for a long time to come. Begin troubleshooting and schedule expert service for your Mazda CX-5 at our dealership.

Try Resetting

One of the common reasons for station changes is something called a “ghost touch.” This occurs when the system registers inputs not made by the driver, and may be due to the touchscreen, the environment, or the software.

One option for managing this issue is simply resetting the system. You can do this by pressing the proper combination of the back button, NAV button, and volume button and holding for 10 seconds.

Update Software

Ghost touches often occur if the software is old and needs to be updated. This is a simple fix, and often comes with the benefit of more updated features and programs. Check your Mazda website to determine if there are available software updates and see if that addresses the station changing issue.

Schedule Service

Often, there are issues that regular owners can’t figure out without support; in those instances, North Shore Mazda can be that support. Our expert team can get into the back end of the infotainment system to determine what’s causing the ghost touch and can better address any potential glitches. We’ll also let you know if there are any current recalls or notices around your specific infotainment system.

MAZDA CX-5 Radio Changes Stations by Itself? Schedule Service Today

A malfunctioning infotainment system can be very frustrating to deal with. That’s why North Shore Mazda is dedicated to providing the information and care that makes the difference for vehicle ownership. Visit our dealership to learn more, and to get the service you can count on.